Explore our governance priorities below.

Customers expect our products to be safe and responsibly sourced. We stay true to our values all the way through our supply chain. We promote safe and sustainable products and support Canadian suppliers.

We recognize our responsibility to respect and protect the human rights of all people who support and intersect with our business.

Explore human rights

We hold our suppliers accountable and use environmental and social certifications to ensure our sourcing standards are practiced consistently.

Explore supply chain accountability

Blue cloudy sky with a field of black and brown cows with tags.

Over $1 billion

in produce purchased from Canadian owned and/or operated businesses in 2022.

Explore responsible sourcing

Environmental, social and governance matters are a focus for the Loblaw Board of Directors and its sub-committees.

Explore our governance approach

Loblaw is committed to ensuring the highest levels of safety and quality.

View all policies and statements

Corporate governance

Loblaw is committed to transparency, accountability and sound corporate governance. Our formal policies, procedures and guidelines, including the ones below, are reviewed regularly and complement our customer-centric and values-based approach to decision making.

Integrity Action Line

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported. We encourage anyone that has knowledge of or suspects suspicious activity, unethical practices, non-compliance and suspected non-compliance with laws and regulations, codes of conduct, policies and procedures to speak up by reporting any violations or potential violations through the following channels:

Call the Integrity Action Line: 1-800-525-7868(Open in a new tab) (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or
Visit www.integrityactionline.com(Open in a new tab) (available in English, French and Spanish languages).

Read our corporate governance stories

A photo of makeup products featured in Quo Beauty’s “Thoughtful Choices” collection.

Health and wellness

Quo Beauty and TerraCycle: Making beauty greener

An impactful collaboration that underscores Shoppers Drug Mart’s ongoing commitment to sustainability is underway. Quo Beauty has teamed up with TerraCycle^®, a leading innovator in recycling, to pioneer new initiatives aimed at reducing plastic waste and promoting eco-conscious practices.

April 9, 2024

A photo of Marcel standing inside his store.

Responsibility

Marcel explores ZooShare's impact on food waste reduction

The first time Marcel Fogah saw ZooShare’s biogas plant, which is located across from the Toronto Zoo, he didn’t know what he was looking at. The manager of a Loblaws store in Toronto was on a walk through a nature park with his wife when they stopped at a lookout and spotted the plant’s green-domed roof. But he didn’t realize what it was until last month, when he went on a field trip to the plant alongside several social media influencers to learn more about how Loblaw’s inedible food waste is turned into renewable power.

November 30, 2023

Environment

Loblaw is driving towards net-zero

Earlier this year, Loblaw announced that it had put its first electric truck on the road, serving stores in the Greater Montreal Area. Since then, 38 more electric short-haul trucks have either hit the road or been ordered, and the company has signed an agreement to purchase 5 hydrogen trucks to complete longer haul deliveries.

October 12, 2023

View more stories

Got questions? Want to learn more?

esg@loblaw.ca

As a part of our culture of integrity, it is important that non-compliant and unethical matters are reported.

Call the Integrity Action Line: 1-800-525-7868 (available in English, French, Mandarin, Cantonese, Punjabi, Spanish and Korean languages); or visit www.integrityactionline.com (available in English, French and Spanish languages).